Basel Airport FAQs

1. Which countries is Basel Mulhouse Freiburg Airport (BSL/MLH/EAP) located in?
Basel Airport is unique: it is located entirely on French territory but serves Switzerland, France, and Germany. The terminal has both French and Swiss sectors, and you can cross the border inside the building.

2. How do I know if my flight departs from the French or Swiss sector?
Your airline or ticket will indicate the sector. Departures to Switzerland use the Swiss sector, while flights to France or other Schengen/EU destinations typically use the French sector. Signs and staff in the terminal will guide you.

3. How early should I arrive at Basel Airport before my flight?
It’s recommended to arrive at least 2 hours before European flights and 3 hours before long-haul flights. Security and passport control can be busy, especially during peak hours.

4. What are the main transport options from the airport to Basel, Mulhouse, and Freiburg?
There are direct buses to Basel (bus 50), Mulhouse, and Freiburg. Taxis and car rentals are also available. The bus stop is just outside the terminal.

5. Can I move between the French and Swiss sectors inside the airport?
Yes, you can cross between the French and Swiss sectors inside the terminal at the departure level (level 3), provided you have a valid passport or ID card. Note: you cannot cross between car parks.

6. Are there direct trains from the airport to Basel or other cities?
No, there is no train station at the airport. Take bus 50 to Basel SBB train station (about 20 minutes), where you can connect to trains across Switzerland and Europe.

7. Where can I find the car rental offices and should I book in the French or Swiss sector?
Car rental offices are located on both the French and Swiss sides of the terminal. Choose the sector based on your travel plans (e.g., Swiss side for travel in Switzerland). Booking in advance is recommended for the best rates.

8. What are the parking options and prices at Basel Airport?
The airport offers short- and long-term parking in both the French and Swiss sectors, with prices varying by duration and sector. Pre-booking is available online for better rates.

9. Is there free Wi-Fi at the airport?
Yes, free Wi-Fi is available throughout the terminal. Connect to the “Free_EuroAirport_WiFi” network and follow the on-screen instructions.

10. What are the opening hours of the terminal and information desk?
The terminal is open 24/7. The airport information desk (level 2) is open daily from 05:30 to midnight.

11. What facilities and services are available for passengers with reduced mobility (PRM)?
EuroAirport offers special assistance, accessible toilets, lifts, and designated parking. You should request assistance at least 48 hours before your flight.

12. Are there lounges at Basel Airport and how can I access them?
Yes, there are lounges (e.g., EuroAirport Skyview Lounge) accessible to business class passengers or for a fee. Lounge access can be purchased online or at the airport.

13. What is the process for transfer passengers at BSL?
If you have a connecting flight, follow the signs for “Transfer/Transit.” You may need to clear security and passport control again, depending on your destination and sector.

14. How do I check in for my flight (online, at the airport, or the evening before)?
Most airlines offer online check-in 30 hours before departure. At the airport, check-in counters and self-service kiosks are available. For early flights, some airlines allow evening-before check-in.

15. What should I do if I lose something at the airport?
Contact the lost property office at the information desk or via the airport website. Lost items are usually kept for a limited period and can be reclaimed with proof of ownership